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Frequently asked questions

Topic

Order and visit

How can I make an appointment for an examination?

You can book an examination at the Skin Clinic in Šamorín by phone, SMS, e-mail or via form.

For ordering or information, contact us by phone. +421 949 337 607 or at the email address office@koznaklinika.sk.

Do I need an exchange card or a request form from a general practitioner?

No. You can book an examination without an exchange ticket or a request form from your general practitioner.

Can I make an appointment without first visiting a dermatologist?

Yes. If you haven't been to us before, you can make an appointment for your first dermatological examination.

When ordering, please briefly tell us what problem you are experiencing so that we can plan the appropriate type of visit for you.

How much does the examination cost?

The entrance fee for the examination is €20.

You can find the complete price list here. here.

What is included in the €20 fee?

The fee of €20 is a fee for patient management and above-standard healthcare services not covered by public health insurance.

The fee also includes a check-up within three months, maintenance of medical documentation in our information system, reception services, hotline, and SMS prescription ordering.

What should I bring to the first examination?

If you have previous medical reports, test results, a list of medications you are taking, or other relevant documentation regarding your health problem, bring them with you.

If you are coming in for a skin problem that has changed over time, older photos may also be helpful.

How long does the examination take?

The length of the examination depends on the reason for the visit and the scope of the examination.

A routine dermatological examination may take a few minutes, while a comprehensive examination of multiple moles and skin lesions may take longer. If you are interested in removing a skin lesion, this time will naturally be longer. Depending on the extent, we therefore recommend setting aside 10-25 minutes.

When ordering, it is advisable to state what problem you are experiencing.

Can I treat multiple skin problems during one visit?

Yes, you can alert your doctor to multiple problems.

However, if you need a comprehensive examination of multiple areas or are planning a procedure at the same time, we recommend that you mention this when ordering. This way, the staff can reserve sufficient time.

How can I change or cancel an appointment?

If you are unable to attend your scheduled appointment, please contact us as soon as possible by phone or SMS at +421 949 337 607 or at the email address office@koznaklinika.sk.

We can then offer the freed appointment to another patient.

How can I order a prescription?

We provide information regarding ordering prescriptions by phone or via SMS according to the clinic's rules.

For up-to-date information, contact the clinic at +421 949 337 607 or at the email address office@koznaklinika.sk.

Does sending the form already confirm the appointment?

No. You use the form to request contact and arrange a visit. The clinic must then confirm the date.

Moles and skin formations

How often should I get my moles checked?

Preventive check-ups for ticks are recommended at least once a year.

For patients at increased risk, a dermatologist may recommend more frequent checkups, such as twice a year.

If the mole begins to change, there is no need to wait for a regular preventive check-up.

When should I go for a mole check-up first?

It is advisable to undergo a dermatological examination earlier if you notice that a mole or other skin formation:

  • increases,
  • changes shape,
  • changes color,
  • is bleeding,
  • repeated scabies,
  • itchy or painful,
  • or it differs significantly from other signs.

Not every change means cancer. However, it is a reason for a professional examination.

How is the mole examination performed?

The doctor will first examine the moles and assess their nature. Depending on the findings, he or she may recommend regular monitoring, dermatoscopic examination, or removal of the specific lesion.

What is a dermatoscopic examination of moles?

Dermatoscopy is an examination of skin lesions using a special optical instrument that allows the doctor to assess skin structures and moles that are not easily visible to the naked eye in more detail.

How often is it appropriate to undergo a digital mole check?

The interval of checks depends on the number and nature of signs and the individual risk of the patient.

The dermatologist decides on the appropriate check-up interval based on the results of the examination.

How is a mole or skin growth removed?

First, the doctor will examine the mole or skin growth and determine which method of removal is appropriate.

Depending on the nature of the formation, this may include electrocautery, shaving excision, CO₂ laser, or surgical removal.

Can a mole or skin growth be removed during the first visit?

In some cases, yes. However, not every skin lesion should be removed in the same way.

However, it is first necessary to examine the mole or skin formation and determine whether its removal is appropriate and by what method. If removal using electrocautery, shaving excision or CO₂ laser is appropriate, removal is possible during the first visit.

What methods do you use to remove skin growths?

Depending on the type and nature of the skin lesion, it is possible to use, for example:

  • electrocautery,
  • shaving excision,
  • CO₂ laser,
  • surgical removal.

The specific method is determined by the doctor based on the findings.

When is a mole surgically removed?

If surgical removal is necessary, the procedure is performed by a surgeon. Surgical removal may be necessary, for example, in cases where it is appropriate to remove the entire mass and then examine it histologically.

The skin clinic provides surgical removal of moles with histology.

Is the removed mole sent for histological examination?

When a mole is surgically removed, the material may be sent for histological examination.

The doctor decides on the need for a histological examination based on the nature of the specific formation and the chosen method of removal.

Is mole removal painful?

The degree of discomfort depends on the type of procedure, the size and location of the lesion, and the method used.

During procedures under local anesthesia, the treated area is numbed before the procedure.

Will a scar remain after the birthmark is removed?

After removal of a skin lesion, a scar may form. Its appearance depends on the method of removal, the size and location of the lesion, the healing process, and the individual characteristics of the skin.

Therefore, it is not possible to guarantee in advance that no scar will remain after the procedure.

Do you also remove warts, molluscum contagiosum and papillomas?

Yes. The skin clinic also provides removal of warts, molluscum contagiosum, and papillomas.

The appropriate method of removal depends on the type and location of the formation.

Dermatological diseases

What skin conditions can I book an appointment with?

The skin clinic provides diagnosis, treatment and prevention of skin and venereal diseases.

Diseases include, for example:

  • atopic eczema,
  • psoriasis,
  • acne,
  • rosacea,
  • pigmented nevi and other benign skin formations,
  • skin cancer.

Do you treat acne?

Yes. Acne is one of the skin diseases we treat at the Skin Clinic. We also provide specific acne treatments using laser technology.

Do you treat acne scars?

Yes. The clinic provides treatments focused on acne skin and scar correction. Laser procedures, including fractional CO₂ resurfacing, are also available.

Do you treat eczema?

Yes. The skin clinic provides dermatological care for eczema, including atopic dermatitis.

The specific treatment method depends on the type, extent, and activity of the disease.

Do you treat psoriasis?

Yes. The skin clinic is dedicated to the diagnosis and treatment of psoriasis.

Do you treat rosacea?

Yes. We also provide specific rosacea treatments using laser technologies.

Do you screen for sexually transmitted diseases?

Yes. The skin clinic provides dermatovenerological care, including examinations related to sexually transmitted diseases.

Can I come for an STD test without a prescription?

You can book an examination without an exchange ticket. The specific scope of the examination and any laboratory tests is determined by the reason for the visit and the patient's requirements.

Aesthetic medicine

What aesthetic medicine services do you offer?

The skin clinic provides several aesthetic and corrective procedures.

These include, for example:

  • botulinum toxin,
  • hyaluronic acid,
  • lip augmentation and correction,
  • Profhilo®,
  • Sculptra,
  • Hello,
  • HEVO-T SYSTEM,
  • biorevitalization treatments,
  • mesotherapy,
  • chemical peeling,
  • other rejuvenating and corrective procedures.

Do you offer botox?

Yes. The Skin Clinic applies botulinum toxin to correct facial wrinkles, treat hyperhidrosis, or other indications.

The application is performed, for example, in the forehead, around the eyes, glabella, armpits, palms and other areas.

Do you offer lip augmentation?

Yes. Hyaluronic acid is used to correct and increase lip volume.

The specific amount of material and procedure are determined individually according to the desired result and the doctor's assessment.

What is biorevitalization?

Biorevitalization treatments are procedures aimed at promoting hydration and skin quality and improving its appearance.

The skin clinic offers, for example, Jalupro and other mesotherapy and biorevitalization procedures.

What is Profhilo®?

Profhilo® is an injectable treatment used for hydration, skin quality improvement, remodeling and a lifting effect.

Laser medicine

What laser treatments do you offer?

The skin clinic provides multiple laser and light treatments including:

  • laser hair removal,
  • photorejuvenation,
  • acne treatments,
  • scar correction,
  • pigment spot treatments,
  • treatment of blood vessels and hemangiomas,
  • tattoo removal,
  • fractional CO₂ resurfacing.

Do you do laser hair removal?

Yes. The clinic provides permanent laser hair removal for various areas of the body.

Do you remove pigment spots?

Yes. The skin clinic provides treatments for pigment spots.

The specific type of treatment depends on the nature of the pigmentation and its location.

Do you remove spider veins and hemangiomas?

Yes. Treatments for spider veins and hemangiomas are available, including treatments for various areas of the face, neck and décolleté.

Do you remove tattoos?

Yes. The skin clinic provides laser tattoo removal.

What is fractional CO₂ laser?

Fractional CO₂ laser is used for skin resurfacing, i.e. to improve its surface and structure.

According to the clinic's current offer, it is used, for example, to reduce wrinkles, pigment spots, scars, and enlarged pores, and to improve skin texture.

Practical information

Where is the Skin Clinic located?

The skin clinic is located at:

Hlavná 9, 931 01 Šamorín.

What are the office hours?

Current office hours are:

  • Monday: 7:30 AM – 7:00 PM
  • Tuesday: 7:30 AM – 3:30 PM
  • Wednesday: 11:00 AM – 7:00 PM
  • Thursday: 7:30 AM – 7:00 PM
  • Friday: 7:30 AM – 3:30 PM
  • Saturday - Sunday: closed.

How can I contact you?

For ordering and information you can contact us:

Phone / SMS: +421 949 337 607

Email: office@koznaklinika.sk

Contact form

Address: Hlavná 9, 931 01 Šamorín

Ordering is possible by phone, SMS or email.

Do you also collect blood and biological material?

Yes. Blood and biological material sampling is performed daily except Wednesdays between 7:30 and 9:00.

For a specific type of examination, we recommend checking the conditions when ordering.

Do you also provide services for self-payers?

Yes. Current price list contains a separate section for self-payers without contractual insurance.

The price of the examination and individual services depends on the type of service.

Where can I find the current price list?

The current price list for paid health, aesthetic and laser services is available at Skin Clinic website. The price list contains the prices of individual services and procedures.

When to contact a doctor?

When should I see a dermatologist?

A dermatological examination should be considered for new or persistent skin problems, changes in moles or other skin formations, long-term itching, inflammation, rashes, hair loss, or problems with the skin and mucous membranes.

In the event of a sudden or serious medical condition, it is necessary to seek appropriate emergency medical care.

Can I order even if I don't know exactly what's wrong with me?

Yes. That's what a dermatological examination is for.

When ordering, simply briefly describe what's bothering you - for example, „new mole“, „rash“, „itchy skin“, „acne“, „hair loss“ or „skin growth“.

The doctor will then determine the next course of action based on the examination.